Professional Summary:

With a Ph.D. in Managerial Leadership, Shaffer has proven expertise in: leadership, strategic planning, change management, organizational sustainability, consensus building, knowledge management, multi-million dollar fundraising, speaking, and marketing. With 10+ years experience working within public libraries and 10+ years working within the advertising industry has prepared him to assist organizations with many challenges. In January 2017 he was named director of the University of Southern California Marshall School of Business Master of Management in Library and Information Science program and the Center for Library Leadership and Management. His book Creating the Sustainable Public Library is due out in March 2018.