Professional Summary:

With a Ph.D. in Managerial Leadership, Shaffer has proven expertise in: leadership, strategic planning, change management, organizational sustainability, consensus building, knowledge management, multi-million dollar fundraising, speaking, and marketing. 10+ years working within public libraries and 10+ years working within the advertising industry. In January 2017 he becomes the new director of the USC Marshall School of Business Master of Management in Library and Information Science program and the Center for Library Leadership and Management.