Professional Summary:

With a Ph.D. in Managerial Leadership, Shaffer has proven expertise in: leadership, strategic planning, change management, organizational sustainability, consensus building, knowledge management, multi-million dollar fundraising, speaking, and marketing. With 15+ years experience working within public libraries and 10+ years working within the advertising industry he is prepared to assist organizations with many challenges. In August 2018 he was named director of Glendale Library, Arts & Culture in Glendale, California. He has also taught within the Marshall School of Business Master of Management in Library and Information Science program at the University of Southern California since January of 2017. Shaffer is the author of three books, a book chapter, and numerous academic articles. He speaks nationally and internationally. He currently serves as the president of the California Library Association.